Read our Rave Reviews!
Dr. Ziyad Maali is proud to be serving patients here in the Orlando area in the heart of Dr. Phillips – in fact, he attended elementary school in this very same community! That’s why hearing positive feedback from neighbors is always a great feeling for both him and the rest of our staff. Please take a few minutes to check out some of the reviews we’ve received over the years and learn what our patients love about Sand Lake Dental:
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If you’ve visited us recently for a consultation, checkup, or procedure, our team would greatly value your feedback about the experience, and so would future patients and families in need of a new dental office they can trust in. Please follow the link below to write your own review:
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I have to brag a bit so you get the full drift. I was a dental assistant (40 yrs ago) and KNOW when my teeth are clean when the dentist is amazing and cares about their patients. Sand Lake Dental is the full spectrum of professional, kind, efficient and everyone from the front desk, to my AMAZING dental hygienist, to Dr. Maali are THE best you will ever find. I promise you will find a wonderful experience and a sort of home feel. just Go. Xoxox
I have been going there for few years because it's a great place all the staff is very professional and customer caring and the main reason for going there are because the Doctor is very knowledgeable and care about the patients. My hygienist is the best.
My regular checkup and cleaning were pleasant and painless. The dental hygienist was friendly and very attentive to my implants and bridgework. She did a great job. Always a good visit with Dr. Maali and his staff.
– Michael W.
The front office staff is both welcoming and professional. They must schedule carefully, as I never have more than a few minutes wait. After moving from Orlando to Crystal River ( a 2-hour drive), I still come to this office for all my dental needs. I have had bad experiences before with other dentists, but after working with Dr. Maali, I will continue to travel the 2 hours for both his work and Anna's cleanings. They are both gentle and non-judgemental. In addition, Dr. Maali provides an honest evaluation and does not push for work that is not necessary.
– Brenda E.
I received an excellent treatment of a high level, and the staff is very prepared for their work, they are all very nice.
I am always impressed here. Very nice people.
Definitely happy to be back with Sand Lake Dental. Very professional and caring and do a wonderful job.
We’ve been going to Sandlake Dental since 2004-15 years! They are kind, thoughtful and caring. They are always there to help. Very professional.
Thank you for everything, you guys provided the best for me and my family.
Can you love going to the dentist? I do!! It’s so easy to be consistent about my dental care here. The reminders are great, the staff is friendly, and it was super quick! I had a great experience.
Dr. Malli and his team continue to deliver the best dental service I’ve experienced yet. Over 5 years of service and I don’t see myself going anywhere else! Thank you again !!! ?? Happy teeth happy client.
– Natasha M.
I live further away from here now but I’ll still come back because my 1st experience was so good. So was this one today. They’re very friendly and flexible with patients like me that don’t carry insurance. They’re affordable in that respect. The dr is very friendly too.
It is a pleasure to come to the office. The doctor always shows up to say hello, and if his time allows, to sit down and take a look. This time I had a new hygienist who worked on my teeth with great confidence, and I would so much like to call her my dental hygienist. Unfortunately, I was told, she is only there for three months.
We came from what the other professional dentist say is the Walmart of dentistry. It wasn’t that way at first, but soon became very clear we needed to find a new home. Sand Lake Dental is above par with its customer service, efficiency, and quality work and knowledge. Everyone there is kind and friendly. We feel more confident being in their hands.
Great experience. Didn’t wait long to get in. All were concerned about my Safety at each step of the procedure. Appreciate being able to get another procedure done without having to come back the next day. They take the time to explain each step and explain x-rays. Everyone is very Friendly and Efficient.
This week I was enthusiastically met by Ana for my cleaning. Always the professional, Ana is gentle and thoughtful. I always feel so at home at Dr. Maali''s office because I feel I am welcomed, appreciated, and well cared for regardless of the service I am having. From the receptionists to Dr. Maali you could not be in better hands.
-Jo Ann B.
I have a fear of dental work. Dr. Maali is very patient and gentle and does a great job with numbing. I barely felt the needle or the drilling. My cleanings every 4 months have all been done professionally. Highly recommend.
I have been going to Sand Lake Dental for a few years now. Dr. Maali and his entire staff are truly personable and caring. Dr. Maali is very thorough in his work, leading me to believe that I have chosen the best dentist. I enjoy my visits!
Service was the great exception of being slow. The dentist was helping four other patients including me at the same time. I was at the dentist office for removing my broken cap and applying a temporary cap from 11:00 am to almost 2:00 pm. Regards, I would highly recommend this dentist to everyone. In all fairness, the office is only open half a day on Friday.
From the receptionist to the dentist, I found this practice to be friendly, attentive, and professional. Dr. Maali and Anna, the hygienist, met all of my needs at this visit. I went to the office for my regular cleaning, but also found that because of the sensitivity that I was experiencing, I was in need of a root canal. I would highly recommend this practice to anyone in need of a full-service dental practice. Excellent customer service from everyone.
Dr. Maali is the best! Honestly, most likely best in Orlando. He is professional, very knowledgeable, gentle and very friendly. He treats you like family. No pain! Very polite, lovely staff. Clean and organized office.
The team at Sand Lake Dental gave me the best dental experience I've ever had. Having had my veneers changed three times by someone and feeling like I was in a torture chamber I decided to go elsewhere and that was to Dr. Maali's office. The experience was like night and day. He was gentle, painless, comforting, knowledgeable and actually listen to my concerns and what I wanted. He and his team hands down are the best!
I had to transfer to this practice after not wanting to go see the other practice I was seeing for 2 years. I felt like the quality of care of my former dentist was not great and definitely not good. My first time seeing the dentist and the hygienist was a joy at this place on the other hand. Who would say that about a visit to any doctor? The dentist corrected right away what was supposed to be an easy fix, yet my former dentist couldn’t do that “easy fix”. I trust this practice, and would definitely recommend to anyone I know.
If I could give Dr. Maali and his staff 5000 stars I would !!!! It's been a year-long journey to correct too many years of neglect on my part but I found the perfect practice. I feel I am with concerned friends as well as professionals. I intend to continue for many years, keeping up all the good work they've done !!!!
I had a chipped tooth, with old fillings. I fully expected a hard sell to put a crown in place, but I was pleasantly surprised when I was told a simple, quick and painless filling would be far cheaper. I was also told that the crown would be a better solution and would eventually be necessary, but it could wait. I was also shown some photos of my tooth so I could judge and decide on my treatment plan. Excellent service.
this was my first visit to this location since I have relocated from New York. And I must say it was a good experience all around from the staff all the way to the actual dentist. Thank you for making my experience a good one! A future client from now.
Dr. Maali and his staff are wonderful! I have been to several dentists that I was not happy with. Dr. Maali is the best dentist I have been too. I just had a problem with my tooth that another dentist had crowned. Dr. Maali took me right away and fixed the tooth and the pain is gone. I recommend him to everyone.
Friendly environment; great customer service. Dental Hygienist was wonderful! Very caring about my pain level; provided information that would better help me care for my teeth. Dr. Maali is a wonderful dentist who cares about his patients and one who wants to provide the best care at a very affordable price!
I have to say I rarely if ever write reviews, so here goes. Hands down, Dr. Maali is the best. He and his staff are extremely professional, kind and are detailed in every aspect of their business. From cleanings to dental exams, recommendations to repairs they are on top of their game. Prices are low for the great quality of care you receive. Stop in and chat them up if you don't believe me, they will show you in a few minutes, what I have been seeing for the last several years. Thank you Dr. Maali for your great service.
Dr.Maali and his staff are the most kindness and compassion dentist I've ever dealt with the go above and beyond and I just had a whole new upper bridge reconstructed and I tell you they did an absolute stellar job I NOW have a million dollar smile and durable if you didn't know you can absolutely not tell I have a bridge thank you so very much to you Dr.Maali and your wonderful staff you have a patient and client for LIFE GOD BLESS.
THE DOCTOR AND AIDE WERE VERY PROFESSIONAL AND UNDERSTANDING ABOUT OUR CONCERNS. THEY ANSWERED ALL OUR QUESTIONS IN LAYMEN'S TERMS AND EXPLAINED SOMETHING IF WE DID NOT UNDERSTAND. THE FRONT DESK AND RESERVATION PERSON WERE VERY HELPFUL WITH OUR CONCERNS ABOUT OUR APPOINTMENTS FOR THE FUTURE.
This was my first visit and my impressions were very good. The facility and staff were great, very personable, attentive and thorough. I've decided to keep them as my dentist and continue with them in the future. The doctor is very timely and keeps on schedule but I guess that would be my only comment is he was gone fast and on to the next patient almost without realizing it. It appears if you have to have questions for him, let him know in advance and make sure he doesn't get away before you ask them.
The staff is friendly, professional and kind. I've been there several times this past week and never had to wait more than a few minutes to be seen. The hygienist made me feel very comfortable and was very thorough. Dr. Maali is genuine, he takes time to answer any questions and always makes you feel comfortable. Highly recommend this practice.
I love going to Sand Lake Dental for my dental needs! Prior to coming here, I had been too afraid to see the dentist for over 10 years! The longer I waited the harder it was to go! When I finally went to my first cleaning they were so patient kind and reassuring! My cleanings have been fast and painless since! I highly recommend them! The office is clean I don't have to wait long and everyone is amazing! I hope my review helps someone who is nervous like I was! I wish I had gone sooner!
I was scheduled for a crown. The entire staff was pleasant, informative, and extremely professional. , The facility is immaculate and beautifully decorated having the most modern equipment. Before I started coming to this dentist office I was terrified of the simplest of procedures. Everything was explained, all my questions were answered and most importantly I experienced no pain. Everything was done in a timely manner and I was able to go shop and return home and have lunch with my temporary crown in place. I highly recommend Dr. Maali's office to anyone.
-Jo Ann B.
I went in for an extraction and Dr. Maali was great despite the unpleasant process, I don't think anyone has ever enjoyed this particular procedure. He spent time talking to me, explained what he was doing and why and reassured me as I was very nervous about the whole thing. I have been there before for routine cleanings and fillings and his staff is great too.
Was made to feel welcome from the moment I walked in the door. My appointment was on time. The cleaning and exam were thorough and professional. I felt no pressure to buy procedures and products other than the cleaning I requested. I have felt that pressure at other dental offices and it always bothered me so it was refreshing to not get that pressure.
Anna takes great pride in taking care of your teeth and is very informative. She always is very friendly and pleasant. I am not a big fan of the dentist, in general, and I love this place. From the time you walk in the door, till you're leaving with your plan from Dr. Maali, the staff and doctor are more than accommodating and amazing. Thank you all for your great work and taking care of my teeth!
I had a major problem with a tooth. I called Sandlake Dental. 2 hours later I am in the chair and Dr. Maali is fixing it. They were slammed that day and yet they worked me in. The staff is caring and understanding and Dr. Maali is by far the best dentist I have ever had work on me. If you want a great Dr and a great experience this is the dentist for you.
I have been coming here for years, and I will never, I repeat never change my dentist just because he is the best, and all the employees are the best as well, this is a place for perfection, from customer service to attitude, to skills, patience, answering questions, dealing with people with phobia, everything, you will always feel welcomed and as you belong to the family, I would like to say a big thank you to Anna for the great service she has been providing me for years, she has magical hands that will make cleaning feel like a relaxation massage.
Once again Dr. Maali and his staff were exceptional. I called with a root canal infection 10 minutes prior to closing. They were able to call in antibiotics to a local CVS and scheduled me in for the very next day.
I get very nervous about visiting dentists but everyone made me feel very comfortable from the moment I walked in the door. Relaxed atmosphere and Dr. Maali took his time to listen to my concerns and address my problem. This is odd to say but I'm looking forward to my next visit.
The office staff was very nice and efficient, short wait time and the dentist was very competent and pleasant. Overall great experience and I usually really, really dread going to the dentist. So glad I switched to this office. :)
I love Dr. Maali's quality of care and concern for his patients. I had to get a root canal and he made sure I was comfortable the entire time. Hands down one of the best in Orlando.
Was called back only 5 minutes after the scheduled time. Had a good cleaning (tech was gentle and considerate). All things considered, the cleaning was fast and once called back no time was wasted (which I appreciate). Clean office. Nice, friendly staff. Had no problems so I did not see the dentist this time around. Only see him once a year.
Everything about this establishment is great. The people that work there are very friendly and professional. I had a cleaning done and the lady was great at giving me tips to help with my oral care long term. Looking forward to my next appointment!
My husband and I have been coming to Sand Lake Dental for several years now and I always feel at ease during every visit and I really like how the treatment plans are explained to me very thoroughly. The staff is absolutely AMAZING!
I was impressed with the service and care that I received. The staff was friendly and professional and made me feel comfortable. Many Thanks
– Tom O.
I have been going here for years - maybe decades - yikes - they are the best!!! I love that I have known some of these people as long -- their employees are there long term which is a great sign as well. My favorite is Ana who is so gentle with cleanings, and the Dr. when I need him - he makes it pain-free.
I've been a patient of Sand Lake Dental and Dr. Maali for about 10 years. Always tremendous service. Never rushed and Dr. Maali always pulls up a chair and settles in to catch up on what's new with patients. The office is a hike from my home, but well worth the drive for outstanding treatment and care!
From start to finish, I was treated royally by the staff. It is never easy changing dentists when one relocates. However, I felt very comfortable with the X-rays, cleaning, and exam. The receptionists were friendly, as well as helpful. it is obvious to me the staff is well trained and like working with Dr. Maali. Dr. Maali took his time explaining my x-rays and treatment plan, which will involve replacing an "old" crown.
IT WAS MY FIRST TIME WITH THIS DENTAL OFFICE, I WAS REFERRED BY A CO-WORKER. I AM SO HAPPY SHE SUGGESTED THIS OFFICE, THEY WERE FRIENDLY, PROFESSIONAL, ON TIME, AND THE HYGENIST WAS VERY GENTLE. I HAVE MADE AN APPOINTMENT FOR MY FIANCEE AS WELL BECAUSE I WAS VERY IMPRESSED.
Not only does this dental office do excellent work, but they make you feel secure and comfortable. The most caring group I have ever seen in my 60 years. Dr.Malli sets the example!! He takes the time to communicate all procedures and options. Professional service!!